MIS Infrastructure
Includes the plans for how a
firm will build, deploy, use, share, and refresh its
data, processes, and MIS assets
o Hardware
o Software
o Network
o Client
o Server

Enterprise Architect
a person grounded in
technology, fluent in business, and able to provide
the important bridge between MIS and the business

Information MIS Infrastructure
Supports Operation

Backup
– An exact copy of a system’s information

Recovery
The ability to get a system up and
running in the event of a system crash or failure

Hot Site
A separate and fully equipped facility
where the company can move immediately after a
disaster and resume business

Cold Site
– A separate facility that does not have any
computer equipment, but is a place where employees
can move after a disaster

Warm Site
A separate facility with computer
equipment that requires installation and configuration

Disaster Recovery Plan
A detailed process for
recovering information or an IT system in the event
of a catastrophic disaster such as a fire or flood

Disaster Recovery Cost Curve
Charts (1) the
cost to the organization of the unavailability of info
and technology and (2) the cost to the organization
of recovering from a disaster over time

Business Continuity Planning (BCP)
A plan for
how an organization will recover and restore
partially or completely interrupted critical
function(s) within a predetermined time after a
disaster or extended disruption

Emergency Notification Service
An
infrastructure built for notifying people in the event
of an emergency

Emergency
a sudden
unexpected event
requiring immediate
action

Emergency Preparedness
ensures
a company is ready to
respond to an
emergency in an
organized, timely, and
effective manner

Business Impact Analysis
– Identifies all critical business
functions and the effect that a specific disaster may
have upon them

Technology Failure
occurs when the ability of a
company to operate is impaired because of a
hardware, software, or data outage

Incident
Unplanned interruption of a service

Incident Management
the process responsible for
managing how incidents are identified and corrected

Agile MIS Infrastructure
Supports Change

Accessibility
Refers to the varying levels that define what a
user can access, view, or perform when operating a system
(similar to authorization)

Administrator Access
Unrestricted access to the entire system.

Availibility
Time frames when the system is operational

Maintainability
How quickly a system can transform to
support environmental changes

Portability
The ability of an application to operate on
different devices or software platforms

Reliability
– Ensures a system is functioning correctly and
providing accurate information

Scalability
How well a system can scale
up, or adapt to the increased demands
of growth

Performance
Measures how quickly a system
performs a process or transaction

Capacity Planning
Determines future
environmental infrastructure requirements to
ensure high-quality system performance

Usability
The degree to which a system is easy
to learn, efficient and “satisfying” to use

Moores Law
Refers to how the computer chip
performance per dollar doubles every 18 months

Sustainable or Greeen MIS
Describes the
production, management, use, and disposal of
technology in a way that minimizes damage to the
environment

Corporate Social Responsibility
Companies’
acknowledged responsibility to society

Sustainable MIS Infrastracture
Supporting the environment

Grid Computing
A collection of computers,
often geographically dispersed, that are
coordinated to solve a common problem

Cloud Computing
Refers to the use of
resources and applications hosted remotely on
the Internet
o Infrastructure as a Service (IaaS)
o Software as a Service (SaaS)
o Platform as a Service (PaaS)

Virtualization
Creates multiple “virtual” machines
on a single computing device

Data Center
A facility used to house management
information systems and associated components,
such as telecommunications and storage systems

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