General Emergency Procedures Homework

Define Emergency
Any condition that has the potential to cause damage to the A/C and/or injury to passengers and/or crew

FAs can increase their ability to respond immediately and appropriately to an Emergency by ensuring they:
– Actively participate in a thorough EMERGENCY PROCEDURES REVIEW during the Crew Briefing and the FA briefing on Dual Class A/C.
– Review the location and operation of each piece of Emergency Equipment during the Preflight Check.
-Silently perform the 30- Second Review including each question and the appropriate response every time seated in the FA Jumpseat for each take-off and landing.

It is permissible for the CA to deviate from prescribed procedures in an Emergency if he/she deems it necessary to ensure safety.

List the FA’s four primary responsibilities in an Emergency
A. Coordinate actions in cabin
B, Ensure passengers remain calm and informed throughout emergency
C. Instruct passengers to assume a brace position in an emergency landing.
D. Command a swift evacuation of the A/C when warrented through all useable exits.

What is the Captain’s Main Responsibility in an Evacuation?
Ensure safe conduct of the flight. Confirm A/C is secure.

What is the First Officer’s Main Responsibility in an Evacuation?
Exit A/C via first available exit

Flight Attendant’s E vacuation Responsibilities include:
A. Assess& Open all usable exits
B. Direct evacuation at usable exits
C. Search Cabin to ensure all passengers & crew have evacuated, time permitting
D. Remove emergency equipment from A/C, time permitting
E. Assist CA & FO with assembling the passengers a safe distance from A/C.

What behaviors indicate a passenger may be experiencing Positive Panic?
A. Hysterical, running, about the cabin w/o direction.
B. Speaking in a load agitated voice
C. Attempting to interfere with crew member duties

Methods FA should utilize in response to Positive Panic
A. Speak Calmly yet firmly and in an authoritative manner
B Convey to the passenger the need for their cooperation and attention.
C. As an last resort if necessary to keep the individual distracted and to assist them through the emergency situation.
D. Restrain the passenger in order to prevent them from causing harm to themselves or others, as a last resort.
E. Restrain the passenger if they attempt to impede or compromise the FA’s ability to ensure the safety of the flight

What behaviors indicate a passenger may be experiencing Negative Panic?
Blocking out the surroundings, blank expression
Lack of movement or response

How should the FA respond to a passenger who demonstrates Negative Panic?
A. Attempt to verbally regain their attention and ability to respond to instructions and commands physical shake the individual if necessary.
B. Assign an ABP buddy to assist the passenger through the emergency situation.

two most common Abnormal Situations
Rejected Take Off
Missed Approach

Rejected Take Off
Occurs when conditions require suspension of the A/C take off roll

Missed Approach
When the A/C has been cleared to land but cannot complete the landing cycle due to factors such as :

equipment malfunction
conflicting airport traffic
poor weather conditions
low visibility

List 3 steps the FA should follow in response to a Rejected Take Off
Step 1: Remain seated
Step 2: Follow instructions from flight deck
Step 3 : Command Passengers

FA should remain alert for conditions onboard the A/C that have the potential to become an Emergency:
Unusual noises
Abnormal vibrations
Strange odors
Sparks from electrical panel
Fumes from fuel

True or False
FAs should use their best judgement to decided whether of not they should notify CA if they discover a potentially dangerous situation or condition onboard the A/C.

If a pilot becomes incapacitated during flight, The FAs present should may be required on the Flight Deck. In such a situation on the Dual Class A/C. FAs should :
The FWD FA should Assist in the flight deck

The AFT FA should remain in cabin

True or False?
FA becomes incapacitated during flight it is permissible, with the CA’s concurrence to brief and assign an ABP to occupy the AFT FA Jumpseat for landing.

Define Ditching
A water landing

What are the two types of Emergencies
Planned and Unplanned

List 3 types of Characteristics for unplanned emergencies
Have minimal and no notification prior
Have minimal or no instruction assistance from flight deck
Usually occurring during taxi, takeoff, and landing

List 3 types of Characteristics for planned emergencies.
have advance notification provided by the flight deck
have coordinated course of actions between flight deck and cabin crew.
Have time available to prepare cabin passengers for landing

How will the flight deck notify FA(s) of an Unplanned Emergency?
6 chimes (h)
Emergency Light Illuminate

What should the FA immediate response be if he/she is Mid Cabin when receiving the Unplanned Emergency Notification signal
Do: immediately occupy their jumpseat
Say: Shout Brace commands

What is the FA brace command to passengers in an Unplanned Emergency?
Fasten Seatbelts! Bend Over heads down Stay Down

FAs should Command passengers to Brace for an emergency landing until
A. The A/C comes to a complete stop
B. Evacution command is received from flight deck

If no Evacuation Command is issued from the Flight Deck following an Emergency Landing and communication cannot be established with the Flight Deck, what Command should the FA issue if he/ she determines a real threat to life is present?
The is the FWD/AFT FA…. Evacuate Evacuate

True or False? It is unlikely that there will be more than one impact in an Emergency Landing

What is the FA command if a passenger initiates in Unwarranted Evacuation?
Stop! Return to seats, Remain Calm

What are the two possible Evacuation commands the FA could receive from Flight Deck in an Emergency Landing?
Remain Seated
Evacuate Evacuate

What is the FA commands to initiate passenger Evacuation?
Release Seatbelts! Get Out!

FWD FA Primary Exit Responsibility & Secondary Responsibility

AFT FA Primary Exit Responsibility & Secondary Responsibility
Ensure all usable OWE are open
Assist as needed

List the four conditions for which the FA must assess every Exit before opening in an Emergency Evacuation
A. Fire
B. Water about the sill
C. Debris
D. Excessive height from the ground

What Command should the FWD FA issue to ABPs and passengers while he/ she is assessing and opening MCD.
You You hold people back
Stand Back hold people back

What are the preferred exits for Evacuation in a ditching
overwing exits

What Command will AFT FA issue to ABPs in a Water Landing after the FA has visually assessed to ensure the Overwing Exits are usable?
You open that exit
You grab the life line
You attach the life line to the eyelid

After all passengers have been evacuated what actions should the FA take to complete the evacuation?
Search Cabin for Passengers and Crewmembers ( use flashlight to check all rows & lavatories)
Check flight Deck for crewmembers
Obtain emergency equipment
Leave A/C if imminent danger is present

In addition to the above what actions should the FA complete time and conditions permitting before he/she evacuates the A/C in a water landing
Instruct passengers to inflate infant life vests after exiting A/C.

Inflate FA life vest after exiting A/C

What is the Planned Emergency Notification Signal?
6 chimes for planned

List duties ABPs can perform
Assist passengers in cabin prep
opening exits and commanding evacuation
assisting other passengers to Evacuation
Maintain control of passengers

List for individuals who are preferred ABPS
Deadheading PSA FA
non working law enforcement
Military personnel

Define Special
go ahead and define Special

What actions are recommended to increase the likelihood of Survival Land
Avoid Exposure
Use Signaling Devices
Organize a camp
Prepare landmarks
Intermittently exercise rest to increase stamina
Stay in Area
Designate an Area for personnel sanitation

What actions are recommended to increase the likelihood of Survival in water.
Use extra Seat Cushions
Stay Clear of the A/C
Remain Still
Huddle with other passengers for heat
Treat Hypothermia
Wring out wet clothing
stay covered

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